Effective Date: September 15th, 2025

Danielle Finch, doing business as “Equera” (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our platform and services.

1. Information We Collect

We may collect the following types of personal information:

- Sign-Up Information (B2B): name, email address, phone number, company name, and company address.
- Booking Requests (B2C): name, email address, phone number, number of travelers, travel dates, and special requests.
- Device Information: if you upload photos from your device into our product catalog, we may request access to your device’s storage for that purpose only.
- Cookies and Similar Technologies: we collect information through cookies and similar tools. These may include session cookies, analytics cookies, and other technologies used by our website host (Framer).
2. How We Use Your Information

We use the information we collect to:
- Provide and manage our services, including booking requests and product catalog features.
- Communicate with you, including via WhatsApp Business and email, on behalf of travel organizations.
- Respond to your inquiries and provide customer support.
- Improve our platform, services, and user experience.
- Comply with legal obligations.

3. How We Share Your Information

We may share your information with:
- Travel Organizations: to process booking requests and related communications.
- Service Providers: such as hosting providers, communication tools (e.g., WhatsApp, email services), and analytics providers.
- Legal Authorities: if required to comply with legal obligations, enforce our terms, or protect rights, safety, or property.

We do not sell or rent your personal information to third parties.

4. International Data Transfers

Because we operate internationally, your personal information may be transferred to and processed in countries outside of your own. Where required by law (e.g., GDPR in the European Union), we will ensure that adequate safeguards are in place to protect your data.

5. Data Retention

We retain your personal information only as long as necessary to provide our services, fulfill booking requests, comply with legal obligations, and resolve disputes. When data is no longer needed, we will securely delete or anonymize it in accordance with common industry practices.

6. Your Rights

Depending on your location, you may have rights under applicable data protection laws, such as:
- The right to access the information we hold about you.
- The right to request correction, deletion, or restriction of your data.
- The right to object to certain uses of your data.
- The right to data portability.

If you wish to exercise these rights, please contact us using the details below.

7. Security

We take reasonable technical and organizational measures to protect your personal information against loss, misuse, and unauthorized access. However, no method of transmission or storage is 100% secure.

8. Children’s Privacy

Our services are not directed at children under 16, and we do not knowingly collect personal information from them. If we learn that a child under 16 has provided personal information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by posting the updated policy on our website and revising the “Effective Date” above.

10. Contact Us

If you have questions or concerns about this Privacy Policy, you can contact us at:

Danielle Finch
Email: danielle@equera.ai
Address: Almstadrstraße 42, 10119, Berlin

11. Cookie Policy

We use cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Types of cookies we may use:
- Essential Cookies: necessary for the website to function.
- Analytics Cookies: to understand how users interact with our platform (e.g., through tools provided by our hosting provider, Framer).
- Functional Cookies: to remember your preferences and improve your experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our services.